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I have heard nothing but positive feedback from
those that participated in the conference last
week. It sounds like you were right on target
with your vision of what our leaders were
requesting and that the conference was
exceptionally designed to provide the desired
deliverables. Thank you for all that you do to
continue to help us grow individually and as a
team. - SENIOR MANAGER, CHEMICAL ENGINEERING
DIVISION
As you know, we get regular visits from the
federal government and receive ongoing scrutiny
from many other regulatory/scientific
organizations to evaluate our performance. The
following is an excerpt from the last report we
received from the most important of all our
external oversight agencies: "As has been
the case during the previous annual reviews,
there is evidence in all areas of activities of
many best practices being implemented at a level
of excellence that is in many cases setting the
standard for the industry. Sampling and testing
performance is outstanding, field monitoring
results are excellent, technology integration is
particularly effective, environmental activities
are now outstanding, and quality control
improvements have been considerable over the
past year. The company is particularly open on
all issues and focused on continuous improvement
in all areas. The workforce is truly
outstanding." These sorts of statements are the
outcome of the work you and John have been doing
with the staff. Our client was so proud when
this report came out. - DIVISION MANAGER,
SCIENTIFIC & RESEARCH SERVICES
I just wanted to
thank you for these past two days. As a
result of your work, my management team is a
different group of people; communicative, open,
and energized. It has invigorated
everyone's drive. I don't want to lose the
momentum that we have created, so I intend to
get back here, roll up my sleeves and get to
work. I am picking up a copy of Crucial
Conversations. If you have any other
recommendations for "must reads" let me know.
As far as my personal vision goes, I have always
been one to create my own internal fire. Thank
you for throwing gasoline on it!
-
SENIOR MANAGER, SCIENTIFIC
& RESEARCH SERVICES
Over the past three years your trusted advise
and counsel have been invaluable in helping us
achieve our goals. I particularly want to
thank you for the extraordinary coaching you
have provided to the members of the senior
management team. Thank you for everything.
- Chief
Executive Officer, MANUFACTURING AND
DISTRIBUTION
Thank you and your staff for making our division teambuilding
event such a success. I continue to hear positive comments months
later. I am sure the lessons learned from that day played a big part
in our receiving the President's Award for Teamwork. I look forward to
more opportunities for us to collaborate."
-
Chief Information Officer, ENERGY TRANSPORTATION
& STORAGE
You
did an excellent job of facilitating the session. You know how to set
the stage and to quickly determine the overall nature of the audience. You
use these attributes throughout the session to glean quality participation
and trust from the participants. You are unassuming and more of an
observer, but you apply your skills to help the participants understand and
learn from the experiences of the session. Definitely worthwhile."
- Chief financial officer, BANKING
It was a pleasure to meet you and nice to put a face to a name. Many of
our employees are familiar with you and your work and it was nice to see
first hand why you are always spoken of with such high regard.
Look forward to working with you
again, soon." -
Senior HR Manager, ENERGY PRODUCTION
& DISTRIBUTION
Please thank everyone at the firm for the great
job they did last week. The "strategic dialogue" method was very
effective; I certainly understand the difference between discussion and
dialogue now! We are moving forward with our strategic action plans and I
look forward to our follow-up meeting in two months." -
Executive Vice
President, Channel Support, TECHNOLOGY SERVICES
I can look at the behaviors I chose to change, and know that I have been
successful in changing them. I delegate very differently now, allowing
others to find solutions within a framework which I establish. I am finding
it much more natural to be an effective listener. I made a conscious effort
when I began this process to build relationships with my peers and I have
done that. I am finding ways to bring humor into the work environment
... Wow! Without your guidance these things would not have happened. I am happier
and once again enjoy coming to work knowing that what I do everyday is
critical to the success of my department, my peers, and the company as a
whole. Thank you." -
Vice President,
INSURANCE AND FINANCIAL SERVICES
Just the two hours we spent over dinner discussing my department and how I
can become a more effective leader; your insight into my employees and how I
might differently approach leading them and developing them was worth the
entire fee we paid for you to be here this past week." -
Director,
Research & Development
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